Customer Support Manager

You are our ideal candidate if 🤔:

• you are proactive person and passionate about Customer Service;
• you are creative and enthusiastic in communication with the client;
• you have at least one year experience in Customer Support;
• you are fluent in English and Russian;
• you are familiar with Intercom, forums, knowledge base and task trackers;
• you have previous experience working with SAAS products, know what is proxy;
• you are ready to go an extra mile for each client;
• you can prioritise;
• you are able to build long-term relationships with clients and make them happy even in toughest times.

What we can offer? 💁‍♀️

• Interesting and challenging work in a start-up company;
• An opportunity to participate in a creation of something new, and bring your own perspective and experience into the project;
• Salary and benefits in GBP;
• Opportunities for professional growth;
• Learning and development budget for courses, books, etc;
• Work from any place you like.