Studio Manager

Role Description

Qualifications

• Proven experience in a similar role, preferably in a design studio or creative agency
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively
• Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams and clients
• Proficient in project management tools and software
• Self-motivated and able to work independently, while also being a team player
• Knowledge of design trends is a plus

Responsibilities

• Recruit and hire the right talent for the studio.
• Foster a positive and collaborative work culture.

• Set clear project objectives, deadlines, and milestones.
• Brief team on new projects and tasks.
• Collaborate with the team to create project plans and schedules.

• Assign tasks and responsibilities to team members based on their skills and strengths.
• Ensure that resources, including equipment and software, are available and in working condition.

• Maintain open lines of communication with team members.
• Oversee daily operations and follow up regularly.
• Schedule and organize regular team meetings to discuss progress, challenges, and updates.
• Listen to team members' concerns and provide feedback.

• Address issues and conflicts within the team promptly and professionally.
• Find solutions to challenges that may arise during the project.

• Monitor project progress and make necessary adjustments to keep projects on track.
• Work hand-in-hand with the art director.
• Manage multiple design projects.

• Help the team manage their time effectively to meet project deadlines.
• Prioritize tasks and projects to ensure a smooth workflow.

• Conduct performance evaluations for team members.
• Provide constructive feedback and set goals for improvement.

• Mediate conflicts within the team and foster a harmonious work environment.
• Address any issues related to workload, responsibilities, or interpersonal conflicts.

• Act as the primary point of contact with clients.
• Communicate project updates and ensure client satisfaction.

• Keep up to date with industry trends and technologies.
• Encourage innovation within the team to stay competitive and creative.

• Maintain records of project details, budgets, and team performance.
• Document best practices and lessons learned for future reference.

• Support the well-being and work-life balance of team members.
• Address burnout and stress issues proactively.
• Promote a safe and inclusive work environment.

• Recognize and reward achievements and milestones.
• Keep the team motivated and engaged in their work.

• Respond promptly to initial client inquiries
• Gather necessary information about the client's needs and expectations.

• Set up initial meetings or consultations to understand the client's project requirements.
• Explain the studio's services, processes, and pricing to the client.
• Provide a clear overview of the studio's capabilities and previous work.

• Prepare detailed project proposals, including timelines, deliverables, and costs.
• Ensure that contracts are signed by both parties, clarifying all terms and conditions.

• Lead client communication.
• Respond promptly to client inquiries, whether they come through email, Whatsapp chats, or Slack channels.
• Maintain open lines of communication throughout the project, providing regular updates and project recaps to clients.
• Address any concerns or questions promptly.

• Gather feedback from clients at various stages of the project.
• Coordinate revisions and adjustments as needed, ensuring client satisfaction.

• Mediate and resolve any conflicts or disputes that may arise during the project.
• Find solutions that are fair to both the studio and the client.

• Send invoices promptly and follow up on payments.
• Handle any payment-related queries or issues.