Social Media Account Manager

Deluxe Interactive is currently searching for a Social Media Account Manager with strong communication and management skills.

Account manager is responsible for all activities related to supporting clients.

Our clients: Lavazza, Coty (Wella Professionals, Wella Hair Retail), AB InBev Efes & many others.

·       Day-to-day client management;

·       Provide proactive and reactive support to clients through all possible interaction methods;

·       Team management of regular meetings, recurring tasks, and project deliverables;

·       Proactively proposing creative strategies for helping clients achieve their organizational goals— study a client’s goalsand challenges and propose digital-based solutions;

·       Communicate and follow up with clients and internal departments in a deadline driven environment;

·       Recommend business and process improvements based on client interactions and feedback;

·       Partners with team to provide general administrative support, client documentation, reports, and other tools necessary toensure timely client service is provided to all agency clients.

·       Proven high standards of client support and service;

·       Knowledge of major and emerging social media platforms, digital trends, and best practices;

·       Interest in a variety of subject areas;

·       Articulate and intelligent, with strong writing and presentation skills;

·       Excellent written and verbal communication skills;

·       Ability to organize and prioritize workload in a fast-paced, high-volume environment;

·       Attentive to detail;

·       Flexible, driven, creative and passionate about the communications industry.

·       Compensation based on experience.